With the recent release of the Samsung Galaxy S6 and S6 Edge smartphones, Samsung also introduced a number of accessories for these handsets. One of the most talked-about accessories is the Clear View case, designed to protect the phone while maintaining its sleek aesthetic.
However, according to numerous reports from users who have paired the Clear View case with their Galaxy S6 handsets, the case is causing scratches on the display of the device. This issue has sparked a significant amount of discussion and concern among Galaxy S6 owners.
Reports from Users
There are multiple reports of this issue over at the XDA Developers forum. One user shared their frustrating experience with the Clear View case:
I have a 2 week old S6 Edge which I fitted the Samsung Clear View case from day one (Phone was purchased from Carphone Warehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and am awaiting a reply. I strongly recommend avoiding this case at all costs.
This user’s experience is not isolated. Several other users have echoed similar sentiments, noting that the case, which is supposed to protect the phone, is ironically causing damage to the screen. The scratches are reportedly appearing even with minimal use, leading to frustration and disappointment among users who expected better quality from a premium accessory.
Possible Causes and Solutions
As of now, there is no official word from Samsung on what might be causing the problem. However, some users speculate that the material used in the Clear View case might be too abrasive or that dust and debris trapped between the case and the screen could be contributing to the scratches.
One potential solution that users have suggested is to apply a screen protector before using the Clear View case. This additional layer could help prevent scratches by providing a buffer between the case and the phone’s display. Another recommendation is to regularly clean both the case and the phone to remove any particles that could cause damage.
In the meantime, if you have a Galaxy S6 with the Clear View case and have experienced similar issues, it is advisable to contact Samsung customer support. Sharing your experience can help the company identify the problem and potentially offer a solution or replacement.
Community Feedback and Alternatives
The feedback from the community has been overwhelmingly negative regarding the Clear View case. Many users have taken to forums and social media to express their dissatisfaction and warn others about the potential risks of using this accessory.
For those looking for alternatives, there are several other cases available on the market that have received positive reviews. Brands like OtterBox, Spigen, and UAG offer a range of protective cases that are known for their durability and screen protection. These alternatives might be worth considering if you are concerned about the potential for scratches with the Clear View case.
In conclusion, while the Samsung Clear View case was designed to complement the Galaxy S6 and S6 Edge, it appears to be causing more harm than good for some users. Until Samsung addresses this issue, it might be wise to explore other protective options for your device. If you have experienced similar problems, leave a comment and let us know your thoughts and any solutions you may have found.
Source XDA Developers
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