A number of owners of the new Microsoft Surface Book and Surface Pro 4 tablet have been having an issue with a flickering screen on their device.
The good news is that Microsoft has now released a firmware update for both devices that is designed to fix the screen flickering issue.
Details of the Firmware Update
The update comes with the version number v20.19.15.4308 and according to Microsoft it is designed to fix the issue, you can see the release notes below.
“HD Graphics 520 driver update (v20.19.15.4308) addresses some display issues, including some scenarios that result in screen flickering.”
This update is crucial for users who have been experiencing disruptions due to the flickering screen, which can be particularly bothersome during important tasks such as presentations, video calls, or even casual browsing. The HD Graphics 520 driver update aims to enhance the overall display performance, ensuring a smoother and more reliable user experience.
How to Install the Update
If you own one of the above devices and have not yet installed the update, it is highly recommended to do so. To install the update, follow these steps:
1. Connect to the Internet: Ensure your device is connected to a stable internet connection.
2. Check for Updates: Go to Settings > Update & Security > Windows Update.
3. Download and Install: Click on ‘Check for updates’ and if the update is available, it will start downloading automatically. Once downloaded, follow the on-screen instructions to install it.
4. Restart Your Device: After the installation is complete, restart your device to apply the changes.
User Feedback and Additional Tips
If you own one of the above devices and have installed the update, leave a comment below and let us know if the update has fixed the issue. User feedback is invaluable as it helps Microsoft to further refine their updates and address any remaining issues.
In addition to installing the firmware update, here are some additional tips to ensure your device runs smoothly:
– Keep Your Device Updated: Regularly check for updates not just for the operating system but also for individual drivers and applications.
– Monitor System Performance: Use built-in tools like Task Manager to monitor your system’s performance and identify any potential issues.
– Avoid Overheating: Ensure your device is well-ventilated and avoid using it on soft surfaces that can block air vents.
– Regular Maintenance: Perform regular maintenance tasks such as disk cleanup and defragmentation to keep your device running efficiently.
The release of the firmware update v20.19.15.4308 by Microsoft is a significant step towards resolving the screen flickering issue faced by many Surface Book and Surface Pro 4 users. By addressing these display issues, Microsoft aims to enhance the user experience and ensure that their devices perform optimally.
If you have installed the update and are still experiencing issues, it may be worth reaching out to Microsoft Support for further assistance. Additionally, sharing your experience in the comments can help other users who might be facing similar problems.
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