Apple recently released the iOS 9.3.2 software update, although the update caused problems for some owners of the new 9.7 inch iPad Pro.
The issue has caused a number of 9.7 inch versions of the iPad Pro to become bricked. Apple has apparently been replacing these devices as the error that has been appearing is related to a hardware issue.
Details of the Issue
The bricking issue has been particularly frustrating for users who rely on their iPad Pro for daily tasks. The error, known as “Error 56,” has rendered the devices unusable, prompting users to seek replacements or repairs. This error typically indicates a hardware problem, but in this case, it appears to be triggered by the software update itself. Users have reported that their devices become stuck in a boot loop or display a message instructing them to connect to iTunes, which ultimately fails to resolve the issue.
Apple’s response to the problem has been swift, with the company acknowledging the issue and offering replacements for affected devices. However, this has not alleviated the inconvenience for many users who have had to deal with the downtime and the hassle of getting a replacement device.
Apple’s Response and Future Updates
Now it looks like Apple is working on a software update which should fix the problem. You can see an official statement from Apple below.
We’re working on a fix for an issue impacting a small number of iPad units that are receiving an error when trying to update the software. We’ll issue an update as quickly as possible.
As yet, there are no details on when this software update will be released. Apple has apparently pulled the current update for the 9.7 inch iPad that has had the issues. This move is likely to prevent further devices from being affected while they work on a solution.
In the meantime, users are advised to avoid attempting to update their 9.7 inch iPad Pro to iOS 9.3.2 until the new fix is released. For those who have already encountered the issue, contacting Apple Support is the best course of action to get a replacement or repair.
This incident highlights the challenges that can arise with software updates, even from a company as reputable as Apple. It underscores the importance of thorough testing and the potential risks involved in rolling out updates to a wide user base. While software updates are essential for improving functionality and security, they can sometimes introduce unforeseen issues that impact user experience.
Apple’s commitment to resolving the issue quickly is commendable, and it reflects the company’s dedication to maintaining customer satisfaction. However, this situation also serves as a reminder for users to back up their devices regularly and to be cautious when installing new updates, especially on critical devices.
Image Credit Ivan Morote/ Twitter
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