It would appear that there is some sort of issue with Apple’s App Store on the iPhone and iPad, with a number of users stuck in an endless loop. This problem has been causing significant frustration among Apple users who are trying to download new apps or update existing ones.
The Endless Loop Issue
The issue manifests when users attempt to download a new app or update an existing one. They are prompted to agree to Apple’s terms and conditions. However, after agreeing, the screen simply returns to the App Store page. If the user tries to download the app again, they are once more presented with the terms and conditions, creating an endless loop.
This problem has been widely reported on social media platforms. For instance, one user tweeted:
Anyone facing this issue or is it only me?
Every time I click agree it pop up again & again! @Apple @AppStore @AppleSupport #Apple #IPhone #AppStore #AppleSupport #IOS12 pic.twitter.com/5RB7bhJtmx
— sherif elseginy (@sherif_elsiginy) April 25, 2019
Attempts to Resolve the Issue
A number of people have tried various methods to resolve the issue on their own. Common troubleshooting steps include restarting their devices, closing down all apps, and even resetting network settings. Unfortunately, these attempts have proven ineffective in resolving the problem.
The issue seems to be widespread, affecting users across different regions and devices. This suggests that the problem is likely on Apple’s end, possibly related to a server-side issue or a bug in the latest iOS update.
Waiting for an Official Fix
Given the widespread nature of the problem, it is likely that Apple is aware of the issue and is working on a fix. However, as of now, there has been no official statement from Apple regarding the cause of the problem or an estimated time for a resolution.
In the meantime, users are advised to keep an eye on official Apple support channels for updates. If you are experiencing this issue, you can also report it to Apple Support to ensure they are aware of the extent of the problem.
If you have encountered this issue, please leave a comment below and let us know your experience. Sharing your experience can help others understand that they are not alone in facing this problem.
Source MacRumors
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