Nintendo has announced that they will be launching a slightly upgraded Switch model that comes with longer battery life. Naturally, some gamers might be upset, especially if they just bought a new Switch ahead of the announcement. So this led to some reports suggesting that Nintendo could be offering gamers an exchange program.
However, it looks like those reports might not be correct. In a statement released to The Verge, a Nintendo spokesperson was quoted as saying, “We do not have a Nintendo Switch exchange program. We always want players to enjoy their Nintendo Switch systems, and if anything ever gets in the way of that, we encourage them to visit http://support.nintendo.com for support, or to contact our consumer support team.”
The reports of the exchange program suggested that gamers who purchased a new Nintendo Switch before a certain date would be eligible to get an exchange for the newer model if they were willing to foot the bill and send their consoles back to the company. It is not a bad idea, but sadly, it seems that it might not have been accurate.
An exchange program like this would have given the company a lot of good PR. Aside from the larger battery, both consoles are identical though, so you can see why Nintendo would not do it. The new Switch consoles will have a different packaging to avoid confusion, so if you are planning to buy the new Switch, keep that in mind.
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