If you are wondering what to watch on Netflix, forget looking for reviews on the platform to see if you might like a title. The streaming service is finished purging user reviews that include a decade’s worth of comments praising and dissing shows. They are all gone. Under the question “How do I post reviews on Netflix?,” the service’s Help Center now says: “Netflix customers were able to leave reviews on Netflix.com until mid-2018 when reviews were removed due to declining use. To learn how Netflix suggests TV shows and movies we think you’ll love, visit our Ratings & Recommendations article.”
So now you will just have to find another way to judge whether you will like a show or movie. Many people didn’t even know about the user reviews anyway, so it won’t be something you’ll miss if you mainly use the platform through its mobile app. Plus, reviews were only visible on the web anyway, and that most likely contributed to its demise. It is just something that didn’t work.
Then there was also the issue of “review bombing” by trolls hoping to bring down a show’s rating back when it used stars instead of the thumbs up-down system.