Apple introduced the LG UltraFine 5K monitor along with its new MacBook Pros last year. The company’s Thunderbolt displays had not been refreshed for a few years, so this was a nice replacement.
However, soon after Apple started shipping these monitors, customers started complaining that they were not working like they should. Since then LG acknowledged that there was an issue and while it works to fix the problem, Apple has decided to temporarily suspend sales of the monitor.
Apparently Apple retail staff have been told to keep the product on display but not to sell any units if customers ask for them. LG confirmed that the UltraFine 5K monitor had some glitches if it was placed near certain Wi-Fi routers and said that it was due to RF interference since the monitor didn’t have proper shielding and they promised that new shipments would have the proper amount of shielding.
Last week shipping times for the UltraFine 5K monitors had slipped to six weeks and now we know why. It looks like sales have been temporarily suspended until the new stock is made available. That solves the problem. The issue does not affect the LG UltraFine 4K display which is still available for purchase though.