If you pre-ordered a special edition Kingdom Hearts 3 PlayStation 4 Pro from GameStop, you might want to brace yourself. And check your email. The retailer has canceled a number of pre-orders for this game on the console. This is because it sold more units than it actually had.
GameStop confirmed via Twitter that there was an “error,” and that it oversold pre-orders for the Kingdom Hearts 3 PlayStation 4 Pro. So, “some” pre-orders have had to be canceled. Customers who had their order canceled will get a $25 gift coupon from the retailer as a way of saying sorry.
The retailer has not charged these customers for the canceled order. It also sent the affected customers emails informing them that their orders will not be fulfilled. The emails went out before the tweet and they mentioned that the cancelation was due to an “unforeseen issue.” This sucks for gamers, but at least the company is taking care of them. Many people are not happy about it at any rate. They wanted the game.
For those who are unaware, the Kingdom Hearts 3 Limited Edition PS4 Pro is a GameStop exclusive in the United States. It was priced at $399 and is due to arrive on January 29th.
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