While it has been possible to pay in-store and through the iOS app at JCPenney with Apple Pay, that will no longer be possible. The retail chain has now confirmed that it has dropped Apple Pay support. The move was abrupt and we have no concrete information that has been offered as to why it decided to end it.
JCPenney first started a pilot program with Apple in November of 2015. It took a few years before support was rolled out to stores nationwide back in 2017. JCPenney’s credit card was later made available through Apple’s service too.
But sadly JCPenney no longer accepts Apple Pay in its iOS app or in its many stores. It was a surprise to many as it didn’t send out an official confirmation saying that this change has been made.
It did, however, address the matter in response to a question posted on Twitter. The official Ask JCPenny Twitter account said that “JCPenney made the decision to remove Apple Pay for our stores.” No explanation was offered as to why this decision was made to remove support for the mobile payments platform. Hopefully, the retailer will give people some answers soon as to why.