As you might know, Fitbit has not been having an easy time of late. Earlier this year, they were hit with a lawsuit concerning the skin rashes that affected Fitbit Charge wearers. Well, Fitbit CEO and co-founder James Park claims that the skin rashes are from bad habits and improper hygiene. Not the material.
Park says, “We have conducted extensive testing with laboratories and consulted with top dermatologists to develop stringent standards so that users can safely wear and enjoy Charge.” Well, that really says a whole lot of nothing, but at least they are on the problem.
Park also says, “The reactions we are seeing with Charge are not uncommon with jewelry or wearable devices that stay in contact with the skin for extended periods.”
Fitbit suggests that owners of the Charge keep it clean and dry, and that they do not wear it too tightly around the wrist so that the skin can breath. The complaints seem like they are fairly minimal, and maybe had nothing to do with the materials used. Still, It is good that they are aware of the problem and can at least alert users on what to do if they have problems.