Disney Plus was just launched but in less than a week, the service has been hacked already and thousands of Disney customers have had their accounts compromised and stolen. These accounts have shown up on the dark web where they are available for purchase.
We don’t know yet what the vulnerabilities were. Some users suggest that reused passwords could have been the culprit. It is possible that some of these accounts could have reused passwords, giving hackers easy access.
Some users have told ZDNet that they did not reuse passwords though, so it is still a mystery as to how their accounts were hacked. To top it all off, it seems that Disney’s customer service isn’t being helpful. Some have complained to be waiting on the line for help for hours, with no resolution.
Disney Plus is still a relatively new service though, so growing pains are to be expected. The service does not support two-factor authentication yet which probably could have mitigated some of these problems, but hopefully, it will be sorted out soon. In the meantime, make sure you keep your accounts safe and create a strong password. Or use a good password manager if you have to.