BlackBerry recently released a new BlackBerry 10.1 MR (maintenance release) update, and it looks like the update has a flaw relating to SMS messages.
According to the guys over at N4BB, a number of people who have installed the update are reporting issues with SMS on their BlackBerry 10 devices.
Some users are seeing all their SMS messages disappear, others can still seem some SMS messages, although their history on a thread is no longer there.
Details of the SMS Issue
The SMS issue appears to be affecting a significant number of users who have updated to the BlackBerry 10.1 MR. The problem manifests in various ways. For some, all SMS messages have completely vanished from their devices, causing a major inconvenience, especially for those who rely heavily on text messaging for communication. Others have reported that while they can still see some SMS messages, the history within a conversation thread is missing. This means that users are unable to view the context of their previous messages, which can be particularly frustrating in ongoing conversations.
Community Feedback and Potential Solutions
There are no details as yet from BlackBerry on when a possible fix for the SMS issue will be released. However, the BlackBerry community has been actively discussing potential workarounds. Some users have suggested that performing a hard reset or reinstalling the update might temporarily resolve the issue, though these solutions are not guaranteed to work for everyone. Others have recommended backing up important SMS messages using third-party applications before installing the update to prevent data loss.
The BlackBerry support forums and various tech communities are abuzz with discussions about this problem. Users are sharing their experiences and looking for advice on how to mitigate the impact of this bug. It is clear that a more permanent fix from BlackBerry is eagerly awaited.
If you have experienced this problem on your BlackBerry 10 device, leave a comment and let us know. Sharing your experience can help others who are facing the same issue and contribute to a collective understanding of the problem.
In the meantime, users are advised to stay tuned for any official updates from BlackBerry. It is hoped that the company will address this issue promptly and provide a patch to rectify the SMS problems caused by the 10.1 MR update.
Source N4BB
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