Best Buy can already send Geek Squad and Magnolia to your home when you need something fixed or some help setting up your brand new TV. But what if everything is running fine? Maybe you just want to upgrade your tech and need some advice.
Well, Best Buy thinks it can help you with that as well.
Best Buy is piloting a free in-home consultation service where staff will offer advice about your tech needs, answer questions and send you a customized plan. Obviously they want you to buy your stuff from Best Buy, but you won’t be an obligated to buy anything. They figure they will get enough income from the venture to make it worth it.
The trial run is only in Atlanta, Austin and San Antonio right now. We don’t know if it will expand to other areas or remain free. It’s a calculated risk on Best Buy’s part. They are trying to fight against online sales, and home visits might discourage you from going on Amazon for instance. It will be interesting to see how this plays out. Somehow I don’t think this is the answer they were looking for, but I guess we will see.
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