It sounds like one Best Buy customer got very lucky and got a nice early Christmas gift. A woman named Alexa has a boyfriend who was supposed to receive an Apple iPad for Christmas from his mother. His mother ordered it from Best Buy. The box that arrived contained five tablets. Alexa sent a letter to Best Buy informing them of the mistake. Surprisingly, Best Buy never responded.
Alexa decided to contact The Consumerist. Her theory was that the person doing the fulfillment at Best Buy had put an incorrect shipping label on a box of five tablets. She also did research on the situation and found other situations where a company overshipped an order and rewarded the customer for stepping forward by giving them a gift certificate, but this was an expensive mistake, so she wanted to be sure.
Alexa did find a document stating that if a package is mistakenly sent to you, you get to keep it. This is done to prevent scam artists from sending you items you didn’t ask for and then billing you for it. So legally, her boyfriend’s mom now has five new Apple iPads. The Consumerist got in contact with Best Buy. Best Buy was put in touch with Alexa who received a letter that told Alexa to keep the extra tablets and give them away to people in need, a charity, a local school, whatever. That’s a great Christmas gift.
Source Phone Arena
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