Apple now has a response about the recent wave of #bendgate news. Apple said that only 9 customers have formally complained about a bent iPhone. Apple also told CNBC that with normal use, such a bend to an iPhone is “extremely rare”, because Apple chose “high-quality materials and construction very carefully for their strength and durability.”
Apple also says that it performed rigorous testing throughout the development of the new iPhones, and tested “3-point bending, pressure point cycling, sit, torsion & user studies”. And that all of that led to just 9 customers complaining of a bent phone through the first 6 days of iPhone sales. Are you buying that? Maybe they are right and this issue is just “bent” out of proportion.
Given the millions of iPhones sold, that is a small number. And for the most part you need to be actively trying to bend it to have it bend. That being said, Apple is missing the point. Users are concerned that Apple’s choices directly caused this. They are concerned that it could develop into a larger issue over time. Rightly so. No matter what they say, they put out a phone that can be bent. End of story. It is concerning. Is thinness so important that this becomes acceptable? Seems like that is where they stand.
Source Phone ArenaFiled Under: Apple iPhone, Top News