There are many last names that people share around the world, but it doesn’t mean that these people are all related. This kind of logic was something that was lost on Apple when they refused to refund a customer his iPhone 7 after they had somehow mistaken him for being the former president of Iraq, Saddam Hussein.
I guess they weren’t smart enough to realize that he is dead.
So what should have been an easy process of being refunded for a £799 iPhone 7 he bought for his sister, turned into a huge ordeal. The man in question is Sharakat Hussain, who says that he was on a “Government Denied Parties” list of people that Apple is legally forbidden to sell products to. “I thought the email was spam and was stunned to learn it was real. I was furious being linked to Saddam.”
However Apple has since come to their senses and have vowed to help Hussain out with his refund, and have also offered their apologies for the mixup. Maybe they could also hire some people who are not idiots in the future. This is such a stupid waste of everyone’s time, simply because someone at Apple had no common sense at all.