Smart speakers allow us to control our smart home objects using just our voice, so it’s not surprising that this would eventually be expanded where we can make orders using our voice instead of having to go through an app. Recently, Walmart and Apple teamed up so that users could place orders via Siri, and now it looks like 7-Eleven is launching a very similar feature.
According to an announcement by the company, users will be able to place orders through smart speakers and digital assistants, like Google Assistant and Alexa. 7-Eleven says, “With a simple voice command, shoppers can instruct Google Assistant or Amazon’s Alexa to open the 7NOW delivery app. Customers can choose from a wide variety of items by simply speaking them into their home system. Items that can be ordered include beverages, fresh and hot foods, snacks, cosmetics, home goods and thousands of other products available for purchase.”
Interestingly enough, despite being known as a convenience store, 7-Eleven has actually been becoming more technologically relevant lately. In the past, we have seen the company experiment with new delivery methods like drones, so for them to expand their delivery options through voice controls, it isn’t really a complete surprise. It is great for customers.