Microsoft’s Surface tablet has been out for a few weeks now, and in general users have seemed very pleased with the tablet, despite the current lack of quality apps available. However some units might be affected by a strange issue that has not yet been resolved.
A thread at the Microsoft Answers web page is where a number of Microsoft Surface owners are reporting having the following problem: the tablet’s sound output gets muted for no apparent reason. Pressing the volume rocker sets the volume back to its previous level, but the mute button gets triggered again at some point, either randomly or after the device is turned back on from sleep mode.
Speculation is that the touch cover for the Microsoft Surface might be the problem since the issue is present only if the accessory is in use. Microsoft representatives have suggested some solutions, but so far, none of them seem to work. Hopefully we will find a fix soon.