Logitech Harmony 900 Remote

I own a Harmony 720 it’s a great remote and until recently I didn’t need a sleep function. So I went to the setup software to add this basic button. to my surprise no such function exists. This is as basic a function as you can have in a universal remote. I’ve seen posting for workarounds but they leave your remote out if synch. I’ve seen post extolling the NEW HARMONY 900 which has this function WOW $400 to add 1 function that should have been there already. Let me say I could build a single purpose robot that could physically push the power button for $400. If Logitech wants to charge everyone for this programming then do so I’ll pay $10 to get something I should already have but if that’s what it takes so be it.

In “Their” defense there is nothing on the packaging that’s says this function is available, then again there is nothing that says it not, this is because I as well as many of U expected the function to be there in the 1st place. I may buy a new remote and it may cost $400 but it won’t be a Logitech if they won’t stand up and make right what is clearly a wrong.

Normally I would recommend that if you feel as I do that this function should be there you should send them an email requesting politely that a firmware upgrade B made adding a sleep mode function to all their existing remotes that have internal timers (they all do). Include in the text that they clearly already have the programming code (from the HARMONY 900) and modifying it for the existing remotes would be very easy. Like I said NORMALLY that is what I would recommend except I can’t find anywhere what the customer support email address is. I even tried Googling to find it but no such luck I did find a toll free number for sales it is 800-231-7717 call them and again respectfully request the firmware change. If enough people call their toll free number (Call often) they may get the hint. I’m sure they will delete this message soon so please take action now.